Frequently Asked Questions – Beadeker Travel
Find answers to the most common questions about our tours, packages, activities, and transfers.
1. How can I book a tour, package, activity, or transfer?
You can book directly through our website by selecting the service you want, choosing the date and number of participants, and completing the payment. After booking, you will receive a confirmation email with all the details.
2. What payment methods do you accept?
We accept major credit/debit cards (Visa, Mastercard), and other secure online payment methods available on our website. Full payment or a deposit may be required depending on the service.
3. Can I modify or cancel my booking?
Yes. Modifications are subject to availability and may incur extra fees. Cancellations follow our Cancellation Policy. Please contact us as soon as possible if you need to make any changes.
4. What is included in the price?
The price usually includes the services described on the product page (guide, transportation, entrance fees, etc.). Meals, personal expenses, tips, and anything not mentioned are generally not included. Please check the “What’s Included” section of each tour or package.
5. Is hotel pickup included?
Many of our tours and transfers include hotel pickup from selected areas in Cairo, Giza, and other cities. The exact pickup details will be confirmed after booking. Please check the product description for full information.
6. Do I need a visa to visit Egypt?
Most nationalities require a visa to enter Egypt. You can obtain a visa on arrival at Egyptian airports or apply for an e-Visa online before travel. We recommend checking the latest requirements based on your nationality.
7. Are your tours suitable for children and elderly people?
Most of our tours are suitable for families and people of different ages. However, some activities (desert safaris, long walking tours, etc.) may have restrictions. Please check the product page or contact us for advice.
8. What should I bring with me on the tour?
We recommend comfortable shoes, sunscreen, a hat, sunglasses, a bottle of water, and your passport or a copy of it. Specific requirements (if any) will be mentioned in the tour description.
9. How can I contact customer support?
You can reach us by email, WhatsApp, or phone. Our team is available to help you with bookings, changes, or any questions before and during your trip.
10. What happens in case of bad weather or unexpected events?
In case of force majeure or safety concerns, we may reschedule the activity or offer an alternative. You will be informed as soon as possible and offered a suitable solution.
Still have questions?
Feel free to contact us anytime. We’re happy to help!